Privacy Policy

Effective Date: May 12, 2026

Welcome to Malqani. Your privacy matters to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or shop on our website.

By accessing or using our website, you agree to the terms of this Privacy Policy.

 

Information We Collect

When you visit or shop at Malqani, we may collect both personal and non-personal information.

Personal Information

We may collect:

• Full name

• Phone number

• Email address

• Shipping address

• Billing address

• Payment information (where applicable)

Non-Personal Information

We may also collect:

• Browser type

• Device information

• IP address

• Website activity

• Cookies and analytics data

This information helps us improve our website and provide a better shopping experience.

 

How We Use Your Information

We use your information to:

• Process and deliver your orders

• Provide customer support

• Send order confirmations and shipping updates

• Improve our website and services

• Personalize your shopping experience

• Share promotions, new arrivals, and special offers

• Prevent fraud and unauthorized activity

• Comply with legal obligations when required

We only use your information for legitimate business purposes.

 

Sharing Your Information

Your privacy is important to us. Therefore, Malqani does not sell, trade, or rent your personal information to third parties.

However, we may share your information with trusted partners, including:

• Courier and delivery companies

• Payment service providers

• Website hosting providers

• Marketing and analytics service providers

These partners only receive the information necessary to perform their services. They are expected to protect your information and use it responsibly.

 

Payment Security

We use secure payment methods and trusted payment service providers whenever possible.

Although we take reasonable precautions to protect your information, no online transaction is completely secure. Therefore, we encourage customers to keep their payment details and account information confidential.

 

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

• Remember your preferences

• Improve website performance

• Analyze visitor activity

• Measure website traffic

• Support advertising and marketing campaigns

If you prefer, you can disable cookies through your browser settings. However, some website features may not function properly without them.

 

Marketing Communications

If you subscribe to our newsletter or provide your contact details, we may send you:

• Promotional emails

• Exclusive discount offers

• Product launch announcements

• Seasonal campaigns and updates

You can unsubscribe from marketing emails at any time by following the unsubscribe link included in our emails.

 

Data Protection

We take reasonable technical and organizational measures to protect your personal information.

Our security practices help reduce the risk of:

• Unauthorized access

• Misuse

• Data loss

• Unauthorized disclosure

• Unauthorized changes

However, no internet-based service can guarantee complete security. Therefore, you share your information at your own discretion.

 

Third-Party Websites

Our website or social media pages may include links to third-party websites.

Because these websites operate independently, Malqani is not responsible for their privacy practices or content. We recommend reviewing their privacy policies before providing any personal information.

 

Children’s Privacy

Malqani does not knowingly collect personal information from children under the age of 13.

If we discover that we have collected information from a child without appropriate consent, we will delete it as soon as possible.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Whenever we make changes, we will publish the updated version on this page and revise the effective date accordingly. We encourage you to review this page periodically to stay informed.

 

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.

Malqani

Email: malqanishop@gmail.com

Address: DHA Phase 1, Lahore, Pakistan.